Online support

Ask before you order.

Tell us about the opening, product or existing order, and add a few photos. Photos are the quickest way for us to give you a sure answer. We reply by email.

What helps us most

  • Photos: the whole opening from straight on, and a close-up of anything unusual
  • Which product and how many openings
  • Your measurements in millimetres
  • Where the readings differ or a surface is missing
  • Your town and any order reference

Photos help us answer first time. Send the whole opening from straight on, and a close-up of anything unusual.

Optional. Up to 6 files, photos or PDF; 10 MB each and 30 MB combined. Avoid including people, house numbers or unrelated personal information.

We use these details only to answer this enquiry and manage any related order.